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Posts from the ‘Space Strategy’ Category

SPACE FOR SERVICES- WORKSHOP FOR ARCHITECTURE STUDENTS

OVERVIEW:

More and more, space can be considered a platform for dynamic experiences, not a just a static container. So, how can designers prepare to design spaces that empower a more mobile, personal and participatory experience?[1] Read more

CHANGING HOW WE CARE- Presentation

In October of 2011 I presented at the Global Service Design Conference in San Francisco with colleague Ali Baba Attaie from HelloLAB. The following includes our presentation slides and some comments about the project. Read more

DESIGNING POSITIVE BEHAVIORS AND HEALTHY ENVIRONMENTS

helloLAB NY, NY
Creative direction for design strategy of pediatric dental ‘in-clinic’ and outreach healthcare programs in NYC, Creative Director, 2011 and on-going. helloLAB.org

Objective: Innovate the existing pediatric healthcare experience using design and design thinking to turn a treatment based culture into a preventive care model. Design space, experiences, products and services that help support healthcare providers and inspire and motivate families and communities to practice healthy habits.

Process: Test and implement fun, innovative, high quality pediatric products and practices using evidence-based design.
Outcome: Ongoing development of services that are accessible and connected to the communities they aim to serve and provide opportunities for personal and professional development and promote over all health.

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WORKING ALONG SIDE THE CLIENT AS A COLLABORATOR AND FACILITATOR

CANVAS Interactive Agency, New York, NY
Workplace Strategy + Interior Design, NY, NY , 2011 canvas.is

INSIGHT: Defining the office culture and designing the ‘brick and mortar’ in parallel creates greater employee engagement and loyalty, which in turn creates better business.

OUTCOMES:

Acknowledging web designers as ‘artists’ and ‘craftsmen’ helps push culture and space in a new direction, highlighting creativity and imagination.  Promising office culture and daily work flows are identified through a series of discussions, workshops, observations and prototypes with the client. A workplace strategy and design capitalizes on plans for growth and encourages more ownership and participation in the workplace through a variety of spaces that are configurable by need and schedule.

BUSINESS IMPACT:

New space reflects new brand and connects clients and employees to company vision of craftsmanship and creativity.  Workplace encourages conversations and collaborative work based on pair programming work model, increasing employee satisfaction and retention. A cohesive work flow makes faster and more innovative project delivery.

WHAT WE LEARNED:

IT’S ABOUT THE PROCESS, NOT JUST THE RESULT. Include end-users in the process to insure all voices are being heard. Encourage a public forum as part of the process, to illuminate desires and ideas to each-other.

TEST QUICKLY BEFORE INVESTING HEAVILY. Modeling spaces, prototype furniture solutions, collect material samples helped ease clients concern over new concepts.

PROTOCOLS MATTER. Recognize that spaces work if people understand the culture and protocols on different zoned areas. Identify when, where it is OK to be loud to eased clients concern over open plan layout.

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HELPING COMMUNITIES EXPRESS THEIR CULTURAL VALUES

 

Project: Queens University Performing Arts Center, Kingston, ON
Architecture, Landscape Architecture, Interiors, Planning, Historic Preservation, Kingston, ON, Canada. Estimated completion, 2012, designer with Snohetta Architecture, NY, NY

Objective: Design strategy for a multi-disciplinary performing arts center (theater, music, art, film departments) sited on a historic brewery at the shore front of Lake Ontario to unites and accommodates the growth of different departments, while encouraging a lively interaction among students, faculty, and the surrounding community.

Process: Brought focus and direction to the program, budget and project concept through pre-design & concept development workshops conducted with university and community stakeholders, theater planners, acousticians and architects.

Outcome: Connected historic structures and community to waterfront via a public pedestrian greenway, while capitalizing on waterfront views for lobby, cafe and academic study areas through new construction.

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