FOOD IS A TOOL: How to design your way out of “Dining al Desko”

We all eat. Food is a universal experience that brings people together and builds and sustains healthy communities. At HLW we see organizations using food experiences as both cultural and innovation tools. Food can be embedded in experiences that help people to discover themselves in a learning context and to share about themselves in a…

NEW ATTITUDES IN OFFICE DESIGN

In an era where everyone is asking, “What does an innovative workplace look like?” it is becoming increasingly more difficult to find exceptional examples that truly break the mold. HLW‘s design for the YouTube Space NY is one of these exceptions. Click here to read more about the presentation I gave as part of the AIA…

WHY SPACE MATTERS: A Workshop at the 2014 Service Experience Conference

You can design a great service, but if your service is tied to a physical place, and the design of that space hasn’t figured into your blueprint, the whole thing can fall apart. Space and your physical environment can sometimes be taken for granted. Through the eyes of an architect’s mindset, I have developed a…

THE INNOVATION INSURRECTION

Check out my answer to the question, why is design thinking regularly bypassing architecture and interior design firms? This line of questioning is posed by writer Emily Bobrow in the recently published article, The Innovation Insurrection, by the Nielsen Perspective 2015fallwinter magazine.

CHANGING HOW WE CARE- Presentation

In October of 2011 I presented at the Global Service Design Conference in San Francisco with colleague Ali Baba Attaie from HelloLAB. The following includes our presentation slides and some comments about the project. HOW IT STARTED:  Ali and I met over a year ago at a conference on design, technology and innovation. His organization, hellosmile is a…